Newsflash
Common Questions about Business Website
How many days does it take to get my
business website ready?
Your website will
up and run within 3 business days after all the contents are submitted to us and payment is cleared. Business days are Monday to Friday excluding public holidays.
What is the allocated resources for my website?
Total storage space allocated is 200 MB which will be used for web pages, document files, images, emails and database. [If average web page will take storage space around 100K, 200 MB can be stored around 2,000 web pages.] Monthly data transfer is 4,000 MB which visitors can view 40,000 web pages every month. [Whenever visitor view your website the data need to be transferred from the server to the visitor computer and it will be used from the monthly data transfer. Sending or receiving emails will also be used the data transfer.]
What will happen when I use up allocated resources?
You can purchase for additional 200 MB storage and 4000 MB monthly data transfer. Each purchase to increase the resources will increase the yearly web hosting fee accordingly. Your website will NOT be cut of immediately. And not to worry about this because over 90% of our customers never reach the allocated resources limit. The storage is mostly used for web pages and temporary storage for emails; after you downloaded the emails to your computer, the server resources will be available again.
Where are your servers located? How about security & backup?
The servers are located in Equinix Data Centers. All servers are protected by firewall and other security systems. The servers are taking care by experienced server engineering 24/7. All servers are backed up daily to another backup servers.
What will happen if you are not around tomorrow?
We provide you with full access to manage email accounts, ftp (for download and upload files), and manage databases. You can save the whole website (all the files) and database to your computer or burn into CD.
You can get your website up & run at another web hosting provider using your backup files and database.
Will you design for me or I have to choose from your design gallery?
You will have to choose one of the design from our design gallery. If you need customised design, kindly contact us.
Will my web page be exactly as in the design in the gallery?
The web page layout and images in the design gallery is for presentation purpose. Your web pay layout may differently from what you see in the design gallery. Our web page designer will create the web pages layout suitable for your business.
Can I use my company logo? Can you change the color for me?
We can amend the design according to your requirements with minimum service fee. The exact amount depends on your requests. It could start from SGD 50 to SGD 500 or more. If you want to know exact amount for modifications, kindly contact us.
What if I have many web pages to create?
We will create up to 5 A4 size content of web pages. If you have more than that and want us to create for you, one additional A4 size content page will be SGD 20. You can add in more web pages by your own as well to save cost.